> For the complete documentation index, see [llms.txt](https://docs.juble.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.juble.io/helpdesks/freshdesk/link-freshdesk-account.md).

# Link Freshdesk Account

To integrate your Juble.io account with Freshdesk, follow these simple steps:

1. **Log in to Your Juble.io Account:** Start by logging in to your Juble.io account using your credentials.
2. **Navigate to Helpdesk:** Once you're logged in, navigate to the "Helpdesk" option in the menu.
3. **Click on "Connect":** In the Helpdesk menu, click on the "Connect" button.
4. **Select Freshdesk:** You will be presented with integration options. Choose "Freshdesk" to proceed with connecting your Freshdesk account.

<figure><img src="/files/YXrsVZKHOQI7NztGgw5l" alt=""><figcaption></figcaption></figure>

5. **Get your Freshdesk Domain:** Note down your Freshdesk domain without the ".freshdesk.com" part. For example, if your Freshdesk URL is "yourcompany.freshdesk.com," your domain is "yourcompany"
6. **Retrieve your Freshdesk API Key**: Follow [this guide](https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key) to find and copy your API Key.

<figure><img src="/files/alUr6K4fIC8eSsjN7lj8" alt=""><figcaption></figcaption></figure>

Congratulations! Your Juble.io account is now successfully linked with your Freshdesk instance. You're all set to enjoy the benefits of this integration for efficient communication and support operations.

If you encounter any issues during the linking process or need further assistance, please reach out to our support team at \[<support@juble.io>]. We're here to help you make the most of your Juble.io integration.


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