Add the Auth Token

The Auth Token is a crucial component of your Juble.io integration. It allows for the seamless exchange of information between Kustomer and your Juble.io account, ensuring efficient communication and support operations.

Prerequisites

You need an active Juble.io account:

Account

The Juble.io application needs to be installed within your Kustomer.

Install the Juble.io Kustomer App

Ensure that you have successfully linked your Kustomer account with your Juble.io profile. If you haven't done this, you can follow the steps provided in our documentation to link your Kustomer account.

Link Kustomer Account

Step 1: Access the Auth Token

1. Log in to your Juble.io account.

2. Navigate to the "Helpdesk" menu.

3. In the Settings, you will find the Auth Token. This token is a secure key that facilitates communication between Kustomer and your Juble.io account.

Step 2: Update the Auth Token in the Kustomer application

Locate the field for the Kustomer auth token and securely enter the token you obtained in step 1.