Troubleshooting

OAUTH ERROR: failed to retrieve client id

If you encounter an error while linking Juble.io and Kustomer, it's possible the Juble.io app hasn't been installed within your Kustomer instance yet.

Head back to Step 1 of this documentation and follow the instructions for installing the Juble.io app. Once installed, you can proceed with linking Juble.io and Kustomer.

Last updated 7 months ago

OAUTH ERROR: failed to retrieve client id

If you encounter an error while linking Juble.io and Kustomer, it's possible the Juble.io app hasn't been installed within your Kustomer instance yet.

Head back to Step 1 of this documentation and follow the instructions for installing the Juble.io app. Once installed, you can proceed with linking Juble.io and Kustomer.

Install the Juble.io Kustomer App