# Zendesk token

The Zendesk Token is a crucial component of your Juble.io integration. It allows for the seamless exchange of information between Zendesk and your Juble.io account, ensuring efficient communication and support operations.

## Prerequisites

You need an active Juble.io account:

{% content-ref url="../../juble.io/account" %}
[account](https://docs.juble.io/juble.io/account)
{% endcontent-ref %}

Ensure that you have successfully linked your Zendesk account with your Juble.io profile. If you haven't done this, you can follow the steps provided in our documentation to link your Zendesk account.

{% content-ref url="broken-reference" %}
[Broken link](https://docs.juble.io/helpdesks/zendesk/broken-reference)
{% endcontent-ref %}

## Access the Zendesk Token

1. Log in to your Juble.io account.
2. Navigate to the "Helpdesk" menu.
3. From the dropdown, click on the "Settings" section.
4. In the Settings, you will find the Zendesk Token. This token is a secure key that facilitates communication between Zendesk and your Juble.io account.

## Add the token in Zendesk

To add the token in Zendesk, follow the steps below:

1. Sign in to your Zendesk Support account
2. Go to your Zendesk Admin Center and click on the Zendesk Support apps menu.

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2F5Gx7Ek7UfIIJ7MnF5jA0%2Fimage.png?alt=media&#x26;token=4b42a1e2-6e4b-46ca-bcf0-45dbc53636af" alt=""><figcaption></figcaption></figure>

3. Select the Marketplaces application from the available options. Click on 'Change settings' to configure the integration.

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2FlvAHq2w0B7l731EEKkPe%2Fimage.png?alt=media&#x26;token=746a8c1a-d6aa-46a4-a82c-dea9c934ae0f" alt=""><figcaption></figcaption></figure>

3. Locate the 'Juble.io Token' field. Insert the token you obtained in the previous step (Prerequisites).

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2FOZNRqL3CC5Wn0oXmTqDL%2Fimage.png?alt=media&#x26;token=37507be2-a1c6-453f-9a58-0566a32f8f10" alt=""><figcaption></figcaption></figure>

5. After inserting the token, click 'Save' to confirm your settings.