# Zendesk token

The Zendesk Token is a crucial component of your Juble.io integration. It allows for the seamless exchange of information between Zendesk and your Juble.io account, ensuring efficient communication and support operations.

## Prerequisites

You need an active Juble.io account:

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[Account](/juble.io/account.md)
{% endcontent-ref %}

Ensure that you have successfully linked your Zendesk account with your Juble.io profile. If you haven't done this, you can follow the steps provided in our documentation to link your Zendesk account.

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[Broken mention](broken://pages/GJdDm18OvgpciApl0FpZ)
{% endcontent-ref %}

## Access the Zendesk Token

1. Log in to your Juble.io account.
2. Navigate to the "Helpdesk" menu.
3. From the dropdown, click on the "Settings" section.
4. In the Settings, you will find the Zendesk Token. This token is a secure key that facilitates communication between Zendesk and your Juble.io account.

## Add the token in Zendesk

To add the token in Zendesk, follow the steps below:

1. Sign in to your Zendesk Support account
2. Go to your Zendesk Admin Center and click on the Zendesk Support apps menu.

<figure><img src="/files/mhtzE5x4qEymaCYT58RP" alt=""><figcaption></figcaption></figure>

3. Select the Marketplaces application from the available options. Click on 'Change settings' to configure the integration.

<figure><img src="/files/tHeLUQ4Fh6DCrM7EoIr3" alt=""><figcaption></figcaption></figure>

3. Locate the 'Juble.io Token' field. Insert the token you obtained in the previous step (Prerequisites).

<figure><img src="/files/TEqAR5vDXQEScmRxNL8G" alt=""><figcaption></figcaption></figure>

5. After inserting the token, click 'Save' to confirm your settings.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.juble.io/helpdesks/zendesk/zendesk-token.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.