# Add account

{% hint style="info" %}
**Good to know:** You can add multiple accounts if you happen to have a partnership with several Mirakl vendors
{% endhint %}

## Generate a Mirakl API Key

To generate the Mirakl API Key (See screenshot below):

1. Log into your desired Mirakl account: https\://\[ACCOUNT].mirakl.net/mmp/shop/user/api
2. Click on your email address on the top right corner
3. Select the tab 'API Key'
4. Copy your API Key

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2FLMcBJfhqpBmy22Kl06SZ%2Fimage.png?alt=media&#x26;token=84800c89-3cf1-4465-9407-25f38d321255" alt=""><figcaption></figcaption></figure>

## Create a new Mirakl account in Zendesk

To create a new Mirakl account, follow the steps below:

1. Sign in to your Zendesk Support account
2. Go to your Zendesk Admin Center and click on the Channel apps menu.

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2F7JKxp8a7Mgq8yx0Bkgua%2Fimage.png?alt=media&#x26;token=b0fa1186-dead-4cff-b1c0-ed334841995c" alt=""><figcaption></figcaption></figure>

3. Select your Mirakl integration installed.

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2Fxd8L43y59w54EF3RbKiO%2Fimage.png?alt=media&#x26;token=9a8c4ebd-34ef-4932-8653-568a0bb616ea" alt=""><figcaption></figcaption></figure>

4. Click on Add account

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2FHDwvkz0QyCvLEu6crOqb%2Fimage.png?alt=media&#x26;token=751f339e-2210-418e-8443-a17e57a8bed7" alt=""><figcaption></figcaption></figure>

5\. Enter the desired information regarding, the name of the account, the Mirakl URL and the API Key

<figure><img src="https://2805882550-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwYKotMA1P52JalJtS5yp%2Fuploads%2Fl7eIeYxd8104MCneZ3uE%2Fimage.png?alt=media&#x26;token=d71b53a3-ee19-4fc3-af20-b25145152ff1" alt=""><figcaption></figcaption></figure>

6\. Verify the connection and Save the information

{% hint style="success" %}
**Congratulations!** Your account is now setup and will receive new tickets soon!
{% endhint %}

{% hint style="info" %}
**Good to know:** New messages are pulled every 2 mins.
{% endhint %}