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Good to know: You can add multiple accounts by repeating the steps below with all you Walmart accounts
To retrieve the Walmart Client Id and Client Secret, follow these steps:
Refer to the screenshot below for a visual guide:
To create a new Walmart account in Zendesk, follow these steps:
- 1.Sign in to your Zendesk Support account.
- 2.Go to your Zendesk Admin Center and click on the Channel apps menu.
- 3.Select your installed Walmart integration.
- 4.Click on "Add account".
- 5.Enter the required information, including the name of the account, Walmart Client Id, and Walmart Client Secret.
- 6.Copy your Unique Email Address, as it will be needed in the next section.
- 7.Verify the connection and save the information.
To add your unique email address to Walmart, please follow these steps:
- 3.Select the option 'Distribution List' and paste your Unique Email Address that was mentioned earlier.
- 4.Click on "Save Distribution Email".
Congratulations! Your account is now setup and will receive new tickets soon!
Good to know: New messages are pulled every 2 mins.
Last modified 4mo ago