Add account

Good to know: You can add multiple accounts if you happen to have a partnership with several Fnac / Darty shops

Authorize Juble.io Access to your Fnac / Darty account

To enable the seamless integration of Fnac / Darty, it's crucial to grant authorization for Juble.io to access your Fnac / Darty account. Follow these steps to authorize access:

1. Contact Fnac support by emailing [e-mail]

2. In your message, kindly ask them to authorize Juble.io to access and interact with your store.

By completing these steps, you've successfully authorized Juble.io to access your Fnac / Darty account. This authorization is essential for Juble.io to retrieve customer messages and order details, providing you with a unified platform for managing customer support.

Create a new Fnac / Darty account

To create a new Fnac / Darty account, follow the steps below:

1. Sign in to your Juble.io account using your credentials.

2. In the main menu, go to the "Channels" section.

3. Enter the desired information regarding, the name of the account, the Fnac / Darty Shop Id

4. Verify the connection and Save the information

Congratulations! Your account is now setup and will receive new tickets soon!

Good to know: New messages are pulled every 2 mins.