Settings
The Amazon Seller Central integration provides advanced settings for customizing your message handling preferences.
Notifications
Section titled “Notifications”- Amazon Answers: Enable or disable notifications for Amazon Answers (enable to receive notifications for customer questions posted on product detail pages).
- Service Messages: Enable or disable notifications for Service Messages (enable to receive notifications for important messages from Amazon, such as order updates or policy changes).
Custom Tags
Section titled “Custom Tags”- Custom tags: Add custom tags to your tickets for easy categorization and filtering. (space separated tags)
Custom Signature
Section titled “Custom Signature”- Custom Signature: Add a custom signature to be appended to every message sent from your helpdesk account to Amazon. Use this to include your name, contact information, or any other relevant details.
