Kustomer

This guide empowers you to leverage the Kustomer Marketplace Connector by Juble.io and transform your multi-marketplace customer support. By establishing a seamless connection between your Kustomer instance and various online marketplaces, you’ll gain a centralized hub for managing customer inquiries and order details. This translates to enhanced operational efficiency, improved agent productivity, and ultimately, exceptional customer service across all your sales channels.

Prerequisites

A Kustomer account with administrative privileges.
A Juble.io account (See Creating a Juble.io Account for signup instructions)

Get Started

Step 1: Create a Juble.io Account:

If you haven’t already, sign up for a free Juble.io account. This account grants you access to Juble’s suite of integration tools and ongoing support.

Account

Step 2: Install the Juble.io Kustomer App:

Install the Juble.io application within your Kustomer instance to connect your marketplaces and streamline customer support.

Install the Juble.io Kustomer App

Step 3: Connect Your Kustomer Instance:

Juble.io seamlessly integrates with your existing Kustomer environment. Refer to the dedicated guide on Connecting Your Zendesk Account for step-by-step instructions on establishing this vital connection.

Link Kustomer Account

Step 3: Add the Auth Token:

The Auth Token is a crucial component of your Juble.io integration. It allows for the seamless exchange of information between Kustomer and your Juble.io account, ensuring efficient communication and support operations.

Add the Auth Token

Link Your Marketplaces:

This Kustomer Marketplace Connector empowers you to connect a vast array of online marketplaces. Explore the detailed documentation on Linking Your Marketplaces to discover the specific instructions for each platform.