> For the complete documentation index, see [llms.txt](https://docs.juble.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.juble.io/channels/bol.com/add-account.md).

# Add account

{% hint style="info" %}
G**ood to know:** You can add multiple accounts by repeating the steps below with all your Bol accounts
{% endhint %}

## Generate a Bol.com Client Id and Client Secret

To integrate bol.com, you'll need your **Client ID** and **Client Secret**.

👉 Follow **Step 1 only** from this official guide:\
[How to acquire bol.com API credentials](https://api.bol.com/retailer/public/Retailer-API/authentication.html#_step_1_acquiring_api_credentials)

## Create a new Bol.com account

To create a new Bol account, follow the steps below:

1. Sign in to your Juble.io account using your credentials.
2. In the main menu, go to the "Channels" section.

<figure><img src="/files/JljqW2GvJuNajIA7KcyL" alt=""><figcaption></figcaption></figure>

3. Within the "Channels" section, click on the "Add Channel" button to initiate the process of connecting a new marketplace integration.
4. From the available marketplace options, choose "Bol.com" to proceed with linking your Bol.com account.

<figure><img src="/files/8st0vEjl7CtQHneOarN4" alt=""><figcaption></figcaption></figure>

5. **Provide a Friendly Name:** Assign a clear and descriptive name to this specific integration within your Juble.io account, especially if you manage multiple marketplaces.

<figure><img src="/files/m4GtHchYw4ycqXJXwZmm" alt=""><figcaption></figcaption></figure>

6. Enter the **Client ID** and the **Client Secret**

<figure><img src="/files/IZgGxVy9TyEdOtJtPVqc" alt=""><figcaption></figcaption></figure>

## Finalize Your Bol.com Integration

1. **Enable Connection:**

Once you've reviewed and granted the necessary permissions, click the "Enable" button to finalize the integration process.

<figure><img src="/files/c0disXJLQx0SwCN1uVx8" alt=""><figcaption></figcaption></figure>

## Add Your Unique Email Address to Bol.com

To ensure customer messages from bol.com are correctly routed to your helpdesk, you must add your **unique support email** to your seller account.

Follow the official bol.com instructions here:\
👉 [How to manage email addresses in your bol.com account](https://partnerplatform.bol.com/en/need-help/my-account/email-addresses/)

Once this is done, Bol.com will start forwarding messages to your helpdesk through the newly added email.

{% hint style="success" %}
**Congratulations!** Your account is now setup and will receive new tickets soon!
{% endhint %}

{% hint style="info" %}
**Good to know:** New messages are pulled every 2 mins.
{% endhint %}