# Add account

{% hint style="info" %}
**Good to know:** You can add multiple accounts by repeating the steps below with all your ManoMano accounts
{% endhint %}

## Generate a ManoMano API Key and Seller contract ID

Your ManoMano API credentials are linked to the same account you use to access the [ManoMano seller back office](https://toolbox.manomano.com/).

If you don’t have an API key yet, follow these steps to generate one:

1. Log in to your ManoMano seller account.
2. Navigate to **Settings > API Keys**.
3. Locate and **copy your Seller Contract ID** — you’ll need it for API authentication.
4. Click **Create API Key**.
5. Enter a name for your API key (e.g., *Juble.io*).
6. Click **Generate API Key**.
7. **Copy and securely store** your new API key — you won’t be able to view it again.

## Create a new ManoMano account

To create a new ManoMano account, follow the steps below:

1. Sign in to your Juble.io account using your credentials.
2. In the main menu, go to the "Channels" section.

<figure><img src="/files/JljqW2GvJuNajIA7KcyL" alt=""><figcaption></figcaption></figure>

3. Within the "Channels" section, click on the "Add Channel" button to initiate the process of connecting a new marketplace integration.
4. From the available marketplace options, choose "ManoMano" to proceed with linking your ManoMano account.

<figure><img src="/files/rT2sCyjcKkoo1ULY8vjv" alt=""><figcaption></figcaption></figure>

5. **Provide a Friendly Name:** Assign a clear and descriptive name to this specific integration within your Juble.io account, especially if you manage multiple marketplaces.

<figure><img src="/files/pgCIvufjyTRXOk6GGtPD" alt=""><figcaption></figcaption></figure>

6. Enter the following information:
   * **Seller Contract ID**: Paste the ID you copied from the ManoMano back office.
   * **API Key**: Paste the API key you generated.

<figure><img src="/files/uvxL2copNshzaVqAxFHA" alt=""><figcaption></figcaption></figure>

## Finalize Your ManoMano Integration

1. **Enable Connection:**

Once you've reviewed and granted the necessary permissions, click the "Enable" button to finalize the integration process.

<figure><img src="/files/ssA9hTwnc1ElqCXvrQWe" alt=""><figcaption></figcaption></figure>

## Add Your Unique Email Address to ManoMano

To ensure that communications from ManoMano are correctly routed through Juble.io, you'll need to add the unique email address provided during the integration setup to your ManoMano account. Follow these steps to complete the process:

1. Log in to your **ManoMano seller account**.
2. Navigate to **Settings > Users** (or the relevant section where you manage users).
3. Click **Add New User**.
4. In the email field, enter your **unique support email**.
5. Before saving, **make sure the ManoMano integration is enabled** by clicking the **Enable** from the previous section.
6. Save the new user.
7. You will receive a **confirmation email** at your support email address. This confirms the user has been created successfully.

Once this is done, ManoMano will start forwarding messages to your helpdesk through the newly added email.

{% hint style="success" %}
**Congratulations!** Your account is now setup and will receive new tickets soon!
{% endhint %}

{% hint style="info" %}
**Good to know:** New messages are pulled every 2 mins.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.juble.io/channels/manomano/add-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
