Settings

The Amazon Seller Central integration provides advanced settings for customizing your message handling preferences.

Notifications

  • Amazon Answers: Enable or disable notifications for Amazon Answers (enable to receive notifications for customer questions posted on product detail pages).

  • Service Messages: Enable or disable notifications for Service Messages (enable to receive notifications for important messages from Amazon, such as order updates or policy changes).

Custom Signature

  • Custom Signature: Add a custom signature to be appended to every message sent from your helpdesk account to Amazon. Use this to include your name, contact information, or any other relevant details.

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