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Additional Amazon Notifications

This section guides you through configuring Amazon notification forwarding to your helpdesk system, streamlining communication and managing customer interactions.

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Setting Up Order Notification Forwarding

  • In your Amazon Seller Central account, navigate to Settings > Notification Preferences.

  • Under Order Notifications, click Edit.

  • Select the specific order notification types you wish to forward by checking the corresponding boxes. Options include Order Received, Order Update, Shipment Confirmed, etc.

  • Enter the specific email address provided by Juble.io during integration.

  • Click Save.

2. Forwarding Additional Amazon Notifications (Optional):

Beyond order notifications, you can also forward other relevant communications to your helpdesk. These include:

  • Return and Claim Notifications

  • Listing Notifications

  • Reports

  • Make an Offer Notifications

  • Amazon Selling Coach Notifications

  • Account Notifications

  • Messaging (including one-way notifications like Confirmation Notifications)

Utilize the same process outlined for order notifications to configure forwarding for each of these categories.

By configuring Amazon notification forwarding, you can streamline your support operations and optimize customer service delivery.

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